I can’t connect via ftp, what can i do?

2018-10-14 00:38:15
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    There a few common reasons why you may not be able to connect successfully via FTP. If you’ve not switched the nameservers to point to Hyper Host, you’ll need to use a different hostname to connect via FTP: For Linux and Windows, you can use: ftp.stackcp.com For WordPress you can use: wordpressftp.stackcp.com If you’ve made any DNS changes you need to make sure that you have a CNAME from ftp.yourdomain.com to ftp.stackcp.com. Without this CNAME you won’t be able to connect using ftp.yourdomain.com. Please note: DNS changes usually take between 6-8 hours to propogate. Finally, make sure you are using the correct password! You’ll need to use the password that is located within the ‘FTP Details’ section on the package.

    11 months ago
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