What is your nominet tag (ips tag)?
Thinking of a bio :)
To transfer domain names ending with '.uk' you'll first need to contact your current provider and request they change the Tag to "STACK". Once the Tag change has been completed you'll be able to complete the transfer over to us. If you're having any problems with changing your Tag we recommend contacting Nominet. Nominet are the '.uk' registry and oversee all UK domain names.